Terms & Conditions

This website is operated by BreezeEase. Throughout the site, the terms "we", "us" and "our" refer to BreezeEase. BreezeEase offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibite

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.ated website for violating any of the prohibited uses.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of US.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at service-silkroad@outlook.com.

Privacy Policy

PRIVACY STATEMENT

We take your privacy seriously and this privacy statement explains how BreezeEase (collectively, "we," "us," or "our") collect, use, share and process your information.

Collection and Use of Personal Data

Personal data is information that can be used to directly or indirectly identify you. Personal data also includes anonymous data that is linked to information that can be used to directly or indirectly identify you. Personal data does not include data that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you.

Promoting safety and security

We abide by the principles of legality, legitimacy, and transparency, use, and process the least data within a limited scope of purpose, and take technical and administrative measures to protect the security of the data. We use personal data to help verify accounts and user activity, as well as to promote safety and security, such as by monitoring fraud and investigating suspicious or potentially illegal activity or violations of our terms or policies. Such processing is based on our legitimate interest in helping ensure the safety of our products and services.

Here is a description of the types of personal data we may collect and how we may use it:

What Personal Data We Collect

ⅰ. Data you provide:

We collect the personal data you provide when you use our products and services or otherwise interact with us, such as when you create an account, contact us, participate in an online survey, use our online help or online chat tool. If you make a purchase, we collect personal data in connection with the purchase. This data includes your payment data, such as your credit or debit card number and other card information, and other account and authentication information, as well as billing, shipping, and contact details.

ⅱ. Data about use of our services and products:

When you visit our websites, we may collect data about the type of device you use, your device's unique identifier, the IP address of your device, your operating system, the type of Internet browser that you use, usage information, diagnostic information, and location information from or about the computers, phones, or other devices on which you install or access our products or services. Where available, our services may use GPS, your IP address, and other technologies to determine a device's approximate location to allow us to improve our products and services.

How We Use Your Personal Data

Generally speaking, we use personal data to provide, improve, and develop our products and services, to communicate with you, to offer you targeted advertisements and services, and to protect us and our customers.

ⅰ. Providing, improving, and developing our products and services:

We use personal data to help us provide, improve, and develop our products, services, and advertising. This includes using personal data for purposes such as data analysis, research, and audits. Such processing is based on our legitimate interest in offering you products and services and for business continuity. If you enter a contest, or other promotion, we may use the personal data you provide to administer those programs. Some of these activities have additional rules, which may contain further data about how we use personal data, so we encourage you to read those rules carefully before participating.

ⅱ. Communicating with you:

Subject to your prior express consent, we may use personal data to send you marketing communications in relation to our own products and services, communicate with you about your account or transactions, and inform you about our policies and terms. If you no longer wish to receive email communications for marketing purposes, please contact us to opt-out. We also may use your data to process and respond to your requests when you contact us. 

NOTE: For any of the uses of your data described above that require your prior express consent, note that you may withdraw your consent by contacting us.

Definition of "Cookies"

Cookies are small pieces of text used to store information on web browsers. Cookies are widely used to store and receive identifiers and other information on computers, phones, and other devices. We also use other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, for similar purposes. In this Cookie Statement, we refer to all of these technologies as "cookies."

Use of Cookies

We use cookies to provide, protect, and improve our products and services, such as by personalizing content, offering and measuring advertisements, understanding user behavior, and providing a safer experience. Please note that the specific cookies we may use vary depending on the specific websites and services you use.

Disclosure of Personal Data

We make certain personal data available to strategic partners that work with us to provide our products and services or help us market to customers. Personal data will only be shared by us with these companies in order to provide or improve our products, services, and advertising; it will not be shared with third parties for their own marketing purposes without your prior express consent.

Data Disclosure or Storage, Transfer, and Processing

We shall never share your personal data with advertisers or other third parties. Your data is used for one thing only: processing your order. To make sure you're protected while shopping, we use 128-Bit SSL encryption (secure sockets layer protocol) for all our transactions. That means whenever you send us data, like your address or credit card information, it is encrypted so that no one sees it besides you and us.

Your Rights

We take reasonable steps to ensure that your personal data is accurate, complete, and up to date. You have the right to access, correct, or delete the personal data that we collect. You are also entitled to restrict or object, at any time, to the further processing of your personal data. You have the right to receive your personal data in a structured and standard format. You may lodge a complaint with the competent data protection authority regarding the processing of your personal data.  To protect the privacy and the security of your personal data, we may request data from you to enable us to confirm your identity and right to access such data, as well as to search for and provide you with the personal data we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal data that we maintain. You may contact us to exercise your rights. We will respond to your request in a reasonable timeframe, and in any event in less than 30 days.

Third-Party Websites and Services

When a customer operates a link to a third-party website that has a relationship with us, we do not assume any obligation or responsibility for such policy because of the third party's privacy policy. Our websites, products, and services may contain links to or the ability for you to access third-party websites, products, and services. We are not responsible for the privacy practices employed by those third parties, nor are we responsible for the information or content their products and services contain. This Privacy Statement applies solely to data collected by us through our products and services. 

Data Security, Integrity, and Retention

We use reasonable technical, administrative, and physical security measures designed to safeguard and help prevent unauthorized access to your data, and to correctly use the data we collect. We will retain your personal data for as long as it is necessary to fulfill the purposes outlined in this Privacy Statement, unless a longer retention period is required or permitted by law.

Changes to this Privacy Statement

We may periodically change this Privacy Statement to keep pace with new technologies, industry practices, and regulatory requirements, among other reasons. Your continued use of our products and services after the effective date of the Privacy Statement means that you accept the revised Privacy Statement. If you do not agree to the revised contact us Privacy Statement, please refrain from using our products or services and contact us to close any account you may have created.

Contact Us

If you have any questions regarding this Privacy Statement or its implementation, here is how you can reach us: service-silkroad@outlook.com

CONTACT FORM

We've been in business for years and during that time, we've helped countless people find just the right product for their needs. We're committed to providing our customers with an excellent shopping experience and incredible customer service.

If you're looking for quality products that will make your life easier, look no further than our company. We'll be here to help you every step of the way!

Additionally, we take pride in our exceptional customer service, offering prompt assistance and support to address any concerns or inquiries you may have. We value your feedback, inquiries, and suggestions. We are here to assist you and provide the best customer support possible. If you have any questions, concerns, or require assistance with our products, our dedicated customer support team is ready to help.

Normally, your mail will be processed within 48 hours, but if some special circumstances arise, please allow us to process the mail for you within 5-10 days.

Customer Service: service-silkroad@outlook.com

Payment & Security

At BreezeEase, protecting our customers' personal information and payment details is of utmost importance. This policy reiterates our commitment to keeping your information secure while detailing the payment methods we accept, payment processing procedures, and security measures we implement..

Payment Methods:
We offer the convenience of multiple payment methods, including:

• Credit and Debit Cards (Visa, Mastercard, American Express)
• PayPal
• Shop Pay
• UnionPay
• Discover
• Diners Club
• Apple Pay

Payment Processing:
Rest assured that all transactions on our platform are securely processed using industry-standard encryption technology. We follow strict protocols to ensure that no credit or debit card information is stored on our servers. All payment information is securely transmitted to our trusted payment processors.

Security Measures:
To fortify the protection of our customers' personal information and payment details, weadhere to the following security measures:

• Secure servers are employed for storing personal and payment data.
• SSL encryption safeguards data transmission between our website and customers browsers.
• Two-factor authentication is implemented to secure access to our servers and databases.
• Regular reviews and updates of security policies and procedures maintain their effectiveness.

While we diligently strive to maintain the utmost security standards, it's important toacknowledge that no method of internet transmission or electronic storage is entirely foolproof. Consequently, we cannot guarantee the absolute security of your information.

Changes to This Payment and security Policy:
We retain the prerogative to amend or revise this payment and security policy asnecessary. Any alterations will be promptly communicated by posting the updated policyon our website. Your continued utilization of our platform following such changes signifiesyour acceptance of the revised policy.

Contact Us:
Should you have any inquiries or apprehensions regarding our payment and securitypolicy, please don't hesitate to reach out via our contact page. Your satisfaction andpeace of mind are paramount to us.

Disclaimer

WEBSITE DISCLAIMER

The information provided by BreezeEase ("Company", "we", "our", “us") the “Site" is for general informational purposes only. All informationon the Site is provided in good faith, however we make no representation or warranty ofany kind, express or implied, regarding the accuracy, adequacy, validity, reliability,availability, or completeness of any information on the Site.

In no event will we be liable to you for any loss or damage arising from the use of this website or reliance on any information provided on this website, and your use of this website and your reliance on any information on this website is at your own risk.

EXTERNAL LINKS DISCLAIMER

The Website may contain (or you may be sent through the Website) links to other websites or content or links to websites and features belonging to or originating from third parties. Such external links are not investigated, monitored or checked for accuracy, adequacy, validity, reliability, availability or completeness by us.

We do not guarantee, endorse, or assume any responsibility for the accuracy or reliability of any information provided through third-party websites linked to the Site or any website or feature linked in any banner or other advertising, and we will not be a party to, and will not be in any way responsible for monitoring, any transactions between you and third-party providers of products or services.

PROFESSIONAL DISCLAIMER

The Site can not and does not contain medical advice. The information is provided forgeneral informational and educational purposes only and is not a substitute forprofessional medical advice. Accordingly, before taking any actions based upon suchinformation, we encourage you to consult with the appropriate professionals. We do notprovide any kind of medical advice.

Content published on BreezeEase is intended to be used and must be used forinformational purposes only. lt is very important to do your own analysis before makingany decision based on your own personal circumstances. You should take independentmedical advice from a professional or independently research and verify any informationthat you find on our Website and wish to rely upon.

Use of or reliance on any information contained on this website is at your own risk.

TESTIMONIALS DISCLAIMER

The Site may contain testimonials by users of our products and/or services. Thesetestimonials reflect the real-life experiences and opinions of such users. However, theexperiences are personal to those particular users, and may not necessarily berepresentative of all users of our products and/or services. We do not claim, and youshould not assume that all users will have the same experiences.

YOUR INDIVIDUAL RESULTS MAY VARY

The testimonials on the Site are submitted in various forms such as text, audio and/orvideo, and are reviewed by us before being posted. They appear on the Site verbatim asgiven by the users, except for the correction of grammar or typing errors. Sometestimonials may have been shortened for the sake of brevity, where the full testimonialcontained extraneous information not relevant to the general public.

The views and opinions contained in the testimonials belong solely to the individual user and do not reflect our views and opinions.

ERRORS AND OMISSIONS DISCLAIMER

While we have made every attempt to ensure that the information contained in this sitehas been obtained from reliable sources, BreezeEase is not responsible for any errors oromissions or for the results obtained from the use of this information. All information in thissite is provided “as is", with no guarantee of completeness, accuracy, timeliness or of theresults obtained from the use of this information, and without warranty of any kind.express or implied, including, but not limited to warranties of performance. merchantability, and fitness for a particular purpose.

In no event will BreezeEase, its related partnerships or corporations, or the partners, agentsor employees thereof be liable to you or anyone else for any decision made or actiontaken in reliance on the information in this Site or for any consequentia, specia or similardamages, even if advised of the possibility of such damages.

LOGOS AND TRADEMARKS DISCLAIMER

All logos and trademarks of third parties referenced on BreezeEase are thetrademarks and logos of their respective owners. Any inclusion of such trademarks orlogos does not imply or constitute any approval, endorsement or sponsorship of BreezeEaseby such owners.

CONTACT US

Should you have any feedback, comments, requests for technical support or otheringuiries, please contact us by email: service-silkroad@outlook.com

About Us

Welcome to BreezeEase

At BreezeEase, we believe that every accessory tells a story. Founded on the principles ofcreativity, quality, and individuality, our brand is dedicated to designing unique piecesthat elevate your everyday style and empower you to express your true self.

Our story

BreezeEase was born from a shared passion for art and innovation. Our team of creativevisionaries came together with a single goal: to redefine the world of accessories byblending timeless craftsmanship with modern design. Every piece we create is inspired bythe beauty of everyday moments and the spirit of those who dare to stand out.

Our Mission

• Exquisite Craftsmanship:
  We meticulously design and handcraft each product withan unwavering commitment to quality.
• Innovative Design:
  Our collections merge traditional techniques with contemporary aesthetics, ensuring every piece is both classic and cutting-edge.
• Ethical Practices:
  We prioritize sustainability by sourcing eco-friendly materials andadhering to ethical production standards.
• Exceptional Customer Experience:
  Our goal is to provide not just an accessory, buta lasting connection and a memorable journey with every interaction.

What Sets Us Apart

• Unique Creations:
  Our products are designed to be as individual as you are, offeringa distinctive blend of art and functionality.
• Attention to Detail:
  From the intricate details to the final finishing touches, every element is thoughtfully considered.
• Versatile Style:
  Whether it's for a special occasion or everyday wear, our accessories are crafted to complement any look and lifestyle.

BreezeEase

email: service-silkroad@outlook.com

For any questions, feel free to contact us.
BreezeEase guarantees to reply within 24 hours to any inquiries or special requests.

Shipping Policy

This shipping policy applies exclusively to the following countries:

• United States
• United Kingdom
• Canada
• Australia
• New Zealand
• Germany
• France
• Italy
• Norway
• Ireland
• Sweden
• Spain
• Netherlands
• Switzerland
• Denmark

Welcome to our online store! Here at BreezeEase, we're committed to providing you with aseamless shopping experience, which includes clear and transparent shipping policies.Please take a moment to review our shipping guidelines.

Upon placing an order, you will receive updates on its status and shipping details, alongwith the tracking number (via email) once the order has been dispatched

Regarding the delivery service zone:
Our delivery services are currently available only within the United States, CanadaAustralia, and the United Kingdom. For More Information, Please Continue The Process.

Processing time:
Processing time starts from the date the order is placed. Normally it takes 1 -2 businessdays (Monday - Fri) to process orders. Once processed, we will proceed to shipping. Everyeffort is made to ship your order quickly. The deadline for ordering is 2:00 PM (GMT-08:00)Pacific Standard Time (Los Angeles)

Delivery time:
Standard shipping:We usually deliver orders within 5-14 working days. (Monday to Fri)* (inregular season). lf you have not received tracking details within 14 working days, pleasereach out to us via email at service-silkroad@outlook.com so that we can help.

Delivery Costs:
Enjoy free shipping on all orders, with no minimum purchase required. This offer applies toall eligible locations within our delivery service areas.

Our carriers
We use FedEx,USP, and DHL for deliveries.

Order Tracking:
Once your order has been shipped, we will send you an email with the tracking number and a link to the courier's website. If you do not receive this email, please feel free to contact our customer service team.

Delivery Failure:
If delivery fails due to reasons attributable to the customer (such as providing an incorrectshipping address or being unavailable to receive the package), or if the customer declinesto accept the delivery, the package will be returned to the sender (BreezeEase) at thecustomer's expense. This expense includes any shipping costs incurred, which will bededucted from the total order amount to be refunded.

Changing the Shipping Address:
Once your order is in transit, we are unable to change the shipping address. If you need to change the shipping address please contact us at service-silkroad@outlook.com within one day of placing your order.

After receiving your order:
Please carefully inspect the package and its contents upon receipt to ensure they areintact and complete before signing for delivery. lf you discover any damage ordiscrepancies, please refuse delivery of the goods or sign for them as "Damaged," thencontact us immediately.

Order Cancellation:
We regret to hear that you wish to cancel your order! lf your order hasn't shipped yet, we'llprovide you with a full refund upon cancellation.

If your order has already been shipped, you'l need to request a refund once you receivethe order. Please refer to our Return and Refund policy for more information.

Gift Wrapping:
Unfortunately, we do not currently offer gift-wrapping services.

Holidays:
Please note that we do not deliver on Bank Holidays, Your parcel will be delivered on thenext working day.

TaX
BreezeEase does not charge you any additional taxes.

Delivery Time Exceeded:
lf the delivery time has exceeded the forecasted time, please contact us so that we canconduct an investigation.

For Further Inguiries:
If you have any additional questions, please don't hesitate to contact our customer serviceteam at service-silkroad@outlook.com

Return and Refund policy

If you would like to return an item for a refund, please notify us by service-silkroad@outlook.com within 30 days of delivery. lf you have found a defectiveproduct, please send us a photo of a damaged product. We will then send the courier tocollect the item for you. We bear the total costs of the case. We will send you a new itemat no extra cost and if you no longer need the item, we will refund the full order amount tothe card you used while shopping. lf you have ordered the wrong product and would like toexchange it, you will be responsible for the return shipping costs.

Return and refund conditions:
Return address
BreezeEase
10 Ferry St 254 Concord, NH 03301, USA

The product must not be used. As soon as we have received the product, we will refund theorder amount. on the card you used when purchasing.

Return Process
To initiate a return, please contact us at service-silkroad@outlook.com If your return is accepted, we will send you a return label and instructions on how and where to send your package back. Items returned directly to us without first submitting a return request will not be accepted.

DAMAGED AND WRONG PRODUCTS OR ISSUES
Please check your order upon receipt and contact us immediately if the item is defective.damaged or if you receive the wrong item so we can assess and resolve the problem. Toreturn your product, you must contact our email.Depending on where you live, the time it takes for your exchanged product to reach youmay vary.

Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you would like to exchange an item please contact us at service-silkroad@outlook.com

ADDITIONAL COSTS
We do not charge restocking costs for returns.

Refunds (if applicable)
Once your return has been received and inspected, we will send you an email to let youknow that we have received your returned item. We will also notify you of the approval orrejection of your refund.

If you are approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method within a certain number of days.

Refund period:

It takes 5-7 business days for the customer to receive their money back, We will refund themoney to the customer's card after receiving the goods.

Please note that we will refund the money to the customer's card immediately uponreceipt of the goods. Still, their bank typically takes 5 to 7 business days to process therefund and deposit it into the customer's credit card account.

Late or missing refunds (if applicable)
If you have not received your refund, first check your bank account again. Contact your credit card company. It may take some time for your refund to be credited.
Then contact your bank. There is usually some processing time before your refund is credited. If you have followed all of these steps and still have not received your refund, please contact us by emailing service-silkroad@outlook.com

If your order has already been shipped, you'l need to request a refund once you receivethe order. Please refer to our Return and Refund policy for more information.

Gift Wrapping:
Unfortunately, we do not currently offer gift-wrapping services.

Holidays:
Please note that we do not deliver on Bank Holidays, Your parcel will be delivered on thenext working day.

TaX
BreezeEase does not charge you any additional taxes.

Delivery Time Exceeded:
lf the delivery time has exceeded the forecasted time, please contact us so that we canconduct an investigation.

For Further Inguiries:
If you have any additional questions, please don't hesitate to contact our customer serviceteam at service-silkroad@outlook.com